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Customer Engagement Manager

Company: VirtualVocations
Location: Arvada
Posted on: March 7, 2025

Job Description:

A company is looking for a Customer Engagement Associate Manager to drive retention and growth within its supplemental education account portfolio.
Key Responsibilities

Drive renewal efforts across supplemental education accounts to ensure revenue growth and secure renewals
Design and implement efficient processes to enhance product utilization and customer retention
Collaborate with customer engagement teams to support identified accounts and promote product utilization strategies

Required Qualifications

Bachelor's degree (or continuously enrolled to complete degree)
Minimum of 2 years of experience in customer service or customer support
Experience in process management
Customer-support orientation
Cross-functional collaboration experience

Keywords: VirtualVocations, Arvada , Customer Engagement Manager, Executive , Arvada, Colorado

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