Program Manager - BHSC First Floor
Company: WellPower - All External Jobs
Location: Denver
Posted on: April 8, 2025
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Job Description:
WellPower provides you with the support you need to help you
develop a career in helping others succeed. We innovate, adapt, and
leverage the diverse perspectives of the people on our team and the
people we serve in everything we do. WellPower is proud to be an
equal-opportunity employer. All qualified applicants will receive
consideration for employment, transfer, or promotion opportunities
without regard to race, color, religion, gender, gender identity or
expression, sexual orientation, national origin, genetics,
disability, age, or veteran status. The Solutions Center is a 24/7
crisis facility serving those in the community that come into
contact with first responders. The clinician provides direct mental
health clinical assessments and treatment to individuals
experiencing a behavioral health crisis. The clinician works with
others in a clinical team environment to help individuals move
toward recovery. NEW HIRE SALARY RANGE: $80,000 - $100,000/year -
based on experience POSITION SUMMARY: This position oversees the
day-to-day operations at the BHSC. It provides clinical and
administrative supervision to a multi-disciplinary team of
clinicians, peer specialists and administrative staff to ensure the
program operates efficiently and within BHA guidelines. The Program
Manager coordinates team functions and collaborates with community
partners to enhance the quality of treatment people we serve
receive at the BHSC. They help operate within established budgetary
guidelines. ESSENTIAL JOB FUNCTIONS: Ensure accuracy, quality and
efficiency standards are met with regards to medical records
standards for people we serve. Advocate appropriate services for
consumers. Identify, implement and monitor customer service
standards to ensure team is meeting internal and external customer
needs and perform all services in a professional manner.
Participate in the development of long and short term goals for the
team that are consistent with program and organizational goals.
Train and evaluate clinical and administrative support staff to
maintain quality within the team, encourage growth and development
of staff while instilling awareness of cultural diversity. Complete
performance evaluations timely and provide appropriate coaching and
counseling to ensure all employees perform at satisfactory levels,
identify when discipline is appropriate. Participate in the
selection process for internal and external candidates for clinical
and support positions. Conduct timely audits to ensure compliance
with WellPower policies, BHA, Signal and other regulatory policies
regarding clinical care and documentation. Revise and update
internal policies. Assist with the financial planning, budgeting,
and forecasting needs of the team. Take corrective action as needed
to ensure compliance of established budget. Maintain a trauma
informed environment of wellbeing. Other duties as assigned
EDUCATION: LCSW, LPC required, Masters + LAC preferred. Colorado
licensure must be valid and in good standing. EXPERIENCE: Four
years in mental health or human services field; 2+ years
supervisory experience required. Trauma informed treatment,
addiction treatment and sound clinical ability. SKILLS AND
COMPETENCIES: Knowledge or ability to learn and practice trauma
informed principles and practices. Solid customer and community
relations and interpersonal skills. Ability to prepare clear and
concise written memos, letters and reports of a complex nature.
Ability to supervise a multi-disciplinary staff: Clinical and
Administrative. Ability to chart, document, review and present
clinical cases to various audiences. Demonstrated ability to
understand different cultural needs of people we serve and
communicate effectively. Solid knowledge of clinical supervision
and care coordination. Ability to accurately diagnose and assess
people we serve in crisis and non-crisis situations. Solid
knowledge of management applications as they relate to the mental
health environment. Ability to create a treatment and/or outcome
plan with measurable results. Includes transition and discharge
planning. Ability to communicate effectively and work cooperatively
with internal and external customers. SUPERVISORY RESPONSIBILITIES:
Clinical and Administrative staff. MACHINES AND EQUIPMENT TO BE
USED: Computers, calculators, fax machines, copiers, telephone and
a variety of other office/clerical equipment. TYPICAL PHYSICAL
DEMANDS: Requires sitting, standing, bending and reaching. May
require lifting up to 50 pounds. Requires manual dexterity
sufficient to operate standard office machines such as computers,
fax machines, the telephone and other office and/or clinical
equipment. WORKING CONDITIONS: May require occasional evening or
weekend hours WellPower is committed to fair and equitable hiring
with salaries based on relevant factors, such as work experience,
education, and certification/licensure (rather than wage history).
Toward the principle of equal pay for equal work, we post and hire
within defined hiring salary ranges. We ask all applicants to
carefully review the hiring salary range for each posted job
opportunity, as we will not hire outside the predetermined range.
All full-time, benefits eligible employees will be eligible for
WellPower's benefits plan. For a full description of benefit
offerings, please visit: . Why Work at WellPower?
Join a workplace where purpose meets passion!
Keywords: WellPower - All External Jobs, Arvada , Program Manager - BHSC First Floor, Executive , Denver, Colorado
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