Intervention Specialist - HCBS Waivers ( ON - SITE )

Company: Rocky Mountain Human Services
Location: Denver
Posted on: September 29, 2024

Job Description:

We value an equitable and inclusive workplace and seek candidates with diverse backgrounds and abilities Why work at Rocky Mountain Human Services? You will have the opportunity to contribute to an organization that is dedicated to embracing the power of community to support individuals and families in creating their future. RMHS provides great benefits such as: Employer paid medical options, dental, and vision benefits Generous paid time off such as vacation, sick, personal, and holidays Life and disability insurance Tuition reimbursement (full-time employees only) Mileage reimbursement 403(B) with company match Employee assistance program Position Purpose The Intervention Specialist (on-site) will be responsible for providing immediate assistance to individuals with urgent needs enrolled in or seeking services through Rocky Mountain Human Services. The Intervention Specialist is responsible for providing frontline engagement and assistance as required. In crisis situations the Intervention Specialist will interface with and provide immediate solutions for those seeking assistance. For less urgent situations, the Intervention Specialist will communicate with the case manager and provide follow-up until it is clear the need is addressed. This role will involve consulting with case managers to ensure that community resources and alternative approaches are available and utilized effectively and serving as a liaison for clients being supported within the Case Management Agency and Developmental and Behavioral Health departments (serving people who have intellectual and developmental disabilities).This position will focus on working with people who live in Denver City and County and connecting people to resources in the Denver metro area. The Intervention Specialist must be familiar with all RMHS programs and be present in the office to assist walk-ins effectively. Essential Duties Provides frontline, accessible and immediate support to individuals enrolled in or seeking services through Rocky Mountain Human Services. Serves as a resource for RMHS case managers, acting in their capacity when needed and appropriate. Builds relationships with community resources and maintains a list of resources to support with stabilization efforts Assesses needs and directs resources to program areas as needed. Ex ensuring Mill Levy resources are utilized for all eligible people. Supports, assists, and advocates for people when community resources are needed. Builds relationships with community resources and/or partners and maintains a list of resources to help with emergency or urgent situations. Establishes effective working relationships with major hospitals that support individuals enrolled in or seeking RMHS services. Works with the Regional Accountable Entity (RAE) to get individuals connected to behavior services or medical services. Works with county-based Adult Protective Services to refer people when needed or to support the case manager. Develops and coordinates housing search training for clients and case managers Produce timely data reports, including outcome measures, quarterly and annual reports for city contract Works closely with Mill Levy team to access funding for necessary support when appropriate. Actively facilitates communication among individuals enrolled in or seeking services, caregivers, families, stakeholders, advocates and providers. Attends staff, team and department meetings. Attends in-services, staffing and other meetings with supervisor's approval. May be appointed to committees. Participates in agency and community planning and education. Develops and maintains client case records, plans and reports. Maintains prompt and regular attendance. Performs related work as assigned. Knowledge, Skills, and Abilities Knowledge and experience with case management, specifically with HCBS waivers and all programs offered through RMHS. Ability to provide support in various settings, based out of the main office. Understands systematic services and supports and how to access services outside of waiver or state funded programs. Experience with intervention management and getting people connected to supports. Strong problem-solving skills Stays organized and can be flexible during Intervention to get people connected to services. Collaborates with case managers and teams to ensure people receive the resources needed. Takes initiative and has a willingness to pick up needed tasks in order to get people connected to services. Ability to create and compose written materials Ability to make reasonable and sound evaluative judgements Ability to effectively and efficiently respond to questions from persons served Comfortable building relationships face to face Builds rapport with a variety of internal and external stakeholders. Understanding of RMHS's mission and values and ability to represent the agency when building community relationships. Strong advocate for people to get the services and supports they need. Ability to act independently and make decisions within scope of the position. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to meet/work with staff, stakeholders, or clients in a variety of settings. Attends staff, team, and department meetings. Attends in-services, staffing and other meetings with supervisor's approval. May be appointed to committees. Participates in agency and community planning and education. Develops and maintains records, plans, and reports. Lift and/or carry 20 lbs. Sit, stand, and walk for reasonable periods of time. Maintains prompt and regular attendance. Performs related work as assigned. Ability to drive personal or company vehicle Minimum Qualifications Bachelor's degree in human services or a related field Two years' experience providing case management services Experience working with community resources and assisting people through Intervention situations Preferred Qualifications Master's degree in human services, social work, or related field Employment Type: Full Time Salary: $22 - $31 Hourly Bonus/Commission: No

Keywords: Rocky Mountain Human Services, Arvada , Intervention Specialist - HCBS Waivers ( ON - SITE ), Other , Denver, Colorado