Customer Resolution Specialist
Company: VirtualVocations
Location: Arvada
Posted on: March 12, 2025
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Job Description:
A company is looking for a Customer Resolution Specialist I to
perform customer care activities related to billing and patient
account management.
Key Responsibilities
Provide excellent customer service by resolving concerns and
responding to patient inquiries
Handle patient support tasks including establishing financial
arrangements and researching disputes
Document customer encounters accurately in the Electronic Medical
Record (EMR) system
Required Qualifications
High School diploma or GED equivalent required; Associate's Degree
in a business-related field preferred
One year of experience in customer service, payment collection, or
medical billing preferred
Knowledge of billing/collection activities and medical
terminology
Familiarity with Electronic Medical Record (EMR) systems
Proficiency in Microsoft Office applications (Word and Excel)
Keywords: VirtualVocations, Arvada , Customer Resolution Specialist, Other , Arvada, Colorado
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