Customer Resolution Specialist
Company: VirtualVocations
Location: Arvada
Posted on: March 21, 2025
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Job Description:
A company is looking for a Customer Resolution Specialist -
Written Correspondence.
Key Responsibilities
Research and respond to escalated customer inquiries and
complaints
Provide written and verbal responses to customer inquiries and
manage a pipeline of assigned cases
Identify emerging trends and notify leaders while maintaining logs
and records
Required Qualifications, Training, and Education
High School diploma or equivalent required
Generally has 5+ years of related experience
Prior experience supporting customer escalations and written
interactions in a related field
Extensive knowledge of the company's products and services
Strong organizational skills and time management abilities
Keywords: VirtualVocations, Arvada , Customer Resolution Specialist, Other , Arvada, Colorado
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